Return Policy

[Underwear / Lingerie Sets / Swimsuits / Bikinis]

If the product you received has quality issues (such as damage) or the style, size, or color is incorrect, please contact customer service within 7 days of receipt (providing photos or videos of the product). Return shipping costs are your responsibility, and reshipping costs are our responsibility. Please note: The product must be intactly packaged, fully labeled, and unused. Otherwise, we will not accept returns or exchanges.

As these products are intimate apparel, for hygiene and safety reasons, we do not accept returns or exchanges for non-quality issues. Thank you for your understanding.

[Adult Toys]

If the product has quality issues (such as damage) or the style or color is incorrect, please contact customer service within 7 days of receipt (providing photos or videos of the product). Return shipping costs are your responsibility, and reshipping costs are our responsibility. Please note: The product must be intactly packaged, fully labeled, and unused. Otherwise, we will not accept returns or exchanges for non-quality issues.

🔞 Warranty: 12 months
⚠️ Friendly Reminder:

This product is for adults only. Do not purchase if you are under 18 years of age.

Please read the product instructions carefully before use, or use under the guidance of a healthcare professional. Contraindications and precautions are detailed in the instructions.

[Sleepwear]

If there are any quality issues (such as damaged goods) or incorrect style or color, please contact customer service within 7 days of receipt (providing product photos or videos). Return shipping costs will be borne by you, and re-shipping costs will be borne by us. Products must be intactly packaged, fully labeled, and unused. Otherwise, we will not process returns.

No returns or exchanges will be accepted for non-quality issues.